FAQ

Studies show that when you write out key information you just read it helps with retention. That is the basis of our courses. For each course you will receive a book and accompanying worksheets. As you read through the book, you will fill out the worksheets, treating it as an “open book test.” You will send back the worksheets when you are finished (you keep the book, a great resource for you!) and we in turn will email a certificate of completion within 24 to 48 hours of receiving your completed work. You have an option on your preference of completing the course—hard copy, electronically, or a combination of the two (hardcopy book and electronic worksheets). With hard copy, a bound book and paper worksheets are mailed to you. You will mail, fax, or scan and email your worksheets back. With the electronic version. you will receive by email a PDF book and electronic worksheets as a Word Document with form fields. You will email your completed worksheets back to us.

We ask that you complete the course within one year of purchase, as we try to keep the courses as updated as possible. However, we understand when ‘life happens’ and can extend that time for you if requested.

Though our website is secure, you are most welcome to call to register (we love talking with our participants!), or you can print off a form and mail it in with payment. Call us at 419-496-2696, or Click here for a printable PDF form you can download/print out.

Though we think you will enjoy this style of learning, it is not for everyone, and we totally get that. Just give us a call or shoot us an email within 60 days of purchase. For hardcopy courses, we will gladly give a full refund after receiving our coursework back in its original condition.

In order to comply with NAADAC/OCDPB training provider requirements, we need to know the name of the registered student of the course. If you want to transfer the course to someone else prior to starting, you must call us and request the transfer within 30 days of purchase. You are not authorized to transfer the course unless you receive our permission.

Not everyone can do the work of a Substance Use Disorder prevention or treatment professional. It takes empathy, knowledge, skills, and a hard-working professional attitude to work in a treatment and/or prevention agency. To work in this field as a counselor, counselor assistant, or prevention professional you need to be certified or licensed. Our coursework will help you obtain and retain your certification or licensure. Prior to starting down the path of addiction counselors/prevention professionals you will want to gather information about requirements from your state’s certifying board.

Although we keep our prices low and competitive, yes, we work with agencies and individuals discounting volume orders. Please call 419-496-2696 to discuss.